Privacy Policy
We are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and related legislation.
Information We Collect
We may collect personal information that you provide to us, including:
- your name;
- email address;
- postal address;
- telephone number; and
- any other information you choose to provide when contacting us.
We may also collect limited technical information relating to your use of this website, such as IP address, browser type and pages visited.
How We Use Your Information
Information provided through this website may be used:
• to respond to enquiries;
• to provide our professional services;
• to administer our business;
• to maintain records of communications;
• to comply with legal and regulatory obligations; and
• to improve our website and services.
We will only process personal information where we have a lawful basis for doing so. In most cases this will be because:
• you have asked us to respond to an enquiry;
• processing is necessary for the performance of a contract or to take steps before entering into a contract;
• processing is necessary for our legitimate business interests; or
• we are required to do so by law.
How Long We Keep Information
We retain personal information for as long as is reasonably necessary for the purposes described above, including for compliance with legal, regulatory, professional and insurance requirements.
Sharing Information
We do not sell personal information.
We may share information with trusted third-party service providers who assist us in operating our business, such as IT support providers, website hosting providers, email providers, professional advisers and insurers.
We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.
Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, the transmission of information over the internet can never be guaranteed to be completely secure and any transmission is undertaken at the user’s own risk.
Cookies and Website Analytics
Our website uses cookies and similar technologies. Some cookies are necessary for the website to operate, while others are used to understand how visitors use our website and to improve our services.
Further information about the cookies we use, including how to manage your cookie preferences, is available in our Cookie Policy (below).
Please refer to the ICO website (ico.org.uk) for further information on your rights under the General Data Protection Regulation (GDPR).
Your Rights
Subject to applicable law, you have the right to:
• be informed about how your personal information is used;
• request access to your personal information;
• request correction of inaccurate information;
• request erasure of personal information in certain circumstances;
• request restriction of processing in certain circumstances;
• object to certain processing activities;
• request transfer of information you have provided to us where applicable; and
• make a complaint regarding our handling of personal information.
Complaints
If you have any concerns regarding the way we process personal information, please contact us in the first instance and we will investigate the matter.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection matters.
Further information is available from the ICO.
Contact
If you have any questions regarding this Privacy Policy or the way we handle personal information, please contact us using the details provided on this website.
Updates
This Privacy Policy may be updated from time to time. Any revised version will be published on this website.
